By Hank Price
Senior Fellow, Broadcast and News Strategy
Of all September 11th's changes, perhaps the
least obvious is the effect those terrible events are beginning to
have on the future of local television news. Before
the gruesome attack, stations suffered from the worst advertising
decline in their history. After 9-11, many found themselves facing
financial disaster. Commercials were cancelled to make way for continuing
coverage. Continuing coverage caused expenses to escalate. Bottom
lines were devastated. The problem was compounded when some advertisers,
uncertain of the immediate future, cancelled schedules.
Though advertising has now recovered,
station owners find they can no longer avoid confronting the underlying
problems with the very nature of local television news — the past
decade has brought too many new local newscasts, too many new competitors
such as cable and Internet, and too much audience fragmentation. Local
news may still define local television, but for many stations it will
never again be the "cash cow" of the 1990's. Indeed for
some it will no longer even be profitable.
In
the coming years we will see fundamental changes in the way local
news is presented, the variety of television newscasts available,
even the complete elimination of local news by some stations. In the
end, most communities will end up with one or two "mega"
news stations while other outlets will offer entertainment or specialized
programming. In other words, television is about to undergo exactly
the same kind of change newspapers experienced during the 1950's.
Like newspapers, the result will
produce big winners and equally big losers. There will also be a new
kind of middle ground with smaller outlets and fresh voices, not unlike
the suburban and alternate/free newspapers that now serve so many
communities. These diverse views will help balance the scope and attitudes
of local coverage. Interestingly, when the transition is complete,
the public may be better served.
In
order to comprehend why all this is happening, we need to understand
something about the history of TV local news and why it exists in
it's present form.
Thirty years
ago most stations saw news as a mere public-service obligation, not
a profit center. Newscasts at 6:00 and 11:00 p.m. were simple, straightforward
affairs with sparse film and graphics. Broadcasting live from a news
event was rare, expensive and reserved for major stories. Authoritative
anchors, almost always male, read headlines and other snippets of
information to fill the 22-minute "news hole." Many news
departments were so small it was not unusual for one person to serve
as anchor, news director and producer.
Of
course, even in those days stations wanted high ratings for their
newscasts since ratings have always been the Holy Grail of television.
But the real interest was not in news. Stations cared mostly about
prime time where big audiences created strong profits.
The 1970's brought sophistication to local
news. Less costly technology and sociological changes boosted television's
role in viewers' lives. Huge cultural shifts in the previous decade
had created a new generation of Americans not content with simple
and slow moving news presentations. The assassination of John Kennedy,
the Vietnam War, the arrival of astronauts on the Moon all changed
viewer expectations. Anything short of immediate gratification was
no longer acceptable.
Television
station owners and managers were quick to spot the profit potential
in providing a sophisticated product that satisfied this new desire
for instant information. Local news became profitable — very profitable.
So profitable that the competition for first place in local news became
the hallmark of a station's prestige and worth.
To
fully understand those days, one must remember that local television
had no real competition during the 1970's. Few viewers had cable and
almost no one owned a VCR. Satellites, personal computers and the
Internet were all still in the future. Local TV was King with a capital
K.
The scramble for ratings led
to a formulization of newscasts that continues to this day. News,
weather and sports in that order. Attractive co-anchors, live field
reports, expensive animations, short stories with lots of video. The
list is still unchanged. Though homogenized, with little variation
from station to station, news ratings and profits still grew. Public
hunger for information seemed insatiable with plenty of viewers to
go around.
Stations also began to
expand the length of newscasts, adding mornings and other time periods.
With expansion came even more profits. As one who grew up in television
during that era, I remember the common saying at stations: "We've
got a printing press in the basement. It prints money all day long."
Those TV printing presses hummed along through
the 1980's, temporarily stopped during the Gulf War, then roared back
through the 1990's.
The 1990's
will be remembered as the decade when television news became truly
over-expanded. New competitors such as FOX, WB and UPN showed up,
most with some local news presence. The success of CNN during the
Gulf War caused NBC and FOX to enter the cable news business and in
larger markets 24-hour local cable news operations joined the array
of news options. Then the Internet and other new technologies became
a factor. All competed for viewer attention and time.
Local
stations responded by continuing to expand news, filling even odd
time periods such as 5:00 a.m. Consumers no longer had to wait until
6:00 and 11:00 p.m. for the latest information. By the end of the
1990's audiences were fragmented with too many choices. Individual
newscasts began to experience a new phenomenon — shrinking viewership.
In spite of assault from new competitors on
all sides, and its own over abundance of newscasts, local television
news remained viewers' first choice. Advertisers, whose loyalty to
programs is always based on Nielsen ratings, recognized the enduring
value of local news, continuing to increase spending right up to the
current recession.
Before recession
reared, there was plenty of money to bring profits to almost any station
producing a local newscast. 2001 is the first year in which the entire
over-expanded news media has had to face a downturn.
Suddenly,
with not enough money to go around, weaker competitors faced a harsh
reality. Perhaps there is now too much local news in America, more
than the economy can support. For the first time, some broadcasting
group owners were forced to ask: "Should we be in the local news
business?" For marginal operators with weak stations, the answer
is "No!"
Shock waves rumbled
through the industry a few weeks ago when KDNL-TV, the ABC affiliate
in St. Louis, announced it was laying off all news employees and withdrawing
from local news. If a network affiliate can go out of the news business
in St. Louis, the nation's 22nd largest market, it can happen anywhere.
KDNL is important not just because it cancelled
local news, but because it represents the model for other stations
which will withdraw — a marginal competitor never able to establish
its self as a leader. There are television stations like KDNL all
across America.
The irony is that
KDNL, relieved of the expense of producing newscasts, will undoubtedly
now become more profitable. At the same time, other newscasts in St.
Louis will attract some of KDNL's lost news viewers, adding to those
station's profits. Investors win, but an "informed citizenry"
may not as some people will stop watching news altogether.
Even as some stations drop out of the local
news business, those who remain will continue to face viewer fragmentation
and lifestyle changes and they will still need to find inventive ways
to compete. Instead of all local newscasts looking and sounding alike,
stations must find ways to offer fresh and unique services. This will
be a difficult process, but it will happen. Never underestimate the
power of creativity when profits are at stake.
One
answer is to combine the forces of local television news with those
of local newspapers. Although long and bitter rivals, television stations
and newspapers offer each other their single best hope for future
growth. Television offers immediacy, production sophistication and
a high level of competition. Newspapers are larger organizations with
greater databases, more specialized reporting staffs and an overall
breadth and depth not usually found in local stations. Combined, television
and newspaper have the potential to raise the level of service to
viewers and readers alike. Media General, an owner of both newspapers
and television stations, is already experimenting with this concept
in Tampa. So is Tribune in Chicago.
Larger
local news organizations are also essential for TV to take advantage
of the coming digital revolution. A digital station will be capable,
for instance, of broadcasting multiple newscasts at the same time.
Those newscasts could be tailored to individual cities, or even neighborhoods,
in a station's viewing area. Such a scenario is only possible if a
station joins forces with a newspaper.
Other
local television stations may find it advantageous to combine with
each other. This is happening in Jacksonville, Florida where the NBC
affiliate and the ABC affiliate are both owned by Gannett and share
one newsroom.
Finally, broadcasters
must remember that all this is happening in a world where viewers
have more and more choices. As technology costs continue to fall,
it will be economic for suburban and inner city newspapers to either
join forces with a station — or to offer TV news of their own. A new
system called Parkervision already makes it possible to replace almost
all television production equipment — and operators — with one sophisticated
computer. As production costs continue to drop, more and more micro-newscasts
will become available. Station must decide if they will fill this
arena or leave it to others.
All of these changes would have happened
without the wrenching events of September 11th. What that tragedy
altered is the speed of the change. Local television can simply
no longer wait for the future. Hold onto your seat. The future is
now.
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